Schedule a Pickup via Text

Please note: if you are not already a customer or haven't provided us your cell phone, please be sure to sign up online before texting us.

Texting us allows our system to automatically schedule a pickup, cancel a pickup, etc.  It also gives us a chance to read your questions and concerns.  Here's a list of what happens when you text us the following key words:

• PICKUP - you'll get a text with a list of days to choose from
• UNDO - this cancels the pickup you just scheduled
• STOP - unsubscribe from our text service
• START - if you've unsubscribed from our texts, this will re-start the service

We'll send messages that you've successfully scheduled or cancelled a pickup:

• Thank you, your 'Pickup Visit' request has been successfully processed. Enter 'Undo' to reverse this action
  
• Thank you, your 'Pickup Visit' requests for this week have been cancelled
  

Depending on timing, you may receive a text letting you know that we weren't able to process your request.

• "Thank you for texting Swansons Cleaners. We review texts between 8am and 3pm M-F"  You can text PICKUP to get a new list of days to choose from.
• "We're sorry, we are no longer able to process the requested day. We will be sending another visit reminder soon"  This means that the most recent text we sent you has expired or the deadline to schedule that particular day has passed.  You can either choose another day or text PICKUP to get a new list of days to choose from.