WHAT IS SWANSONS PICKUP & DELIVERY?​

Swansons Pickup & Delivery is our same great drycleaning and laundry service you've known and loved, but delivered right to your door.  Even better, you don't have to be home.  Pick a secure location (front door, side door, back door, pool house, garage, etc) and hang our Swansons Door Hook over your door.  After cleaning we'll return your order by hanging it on the Swansons Door Hook.  As soon as we deliver your order you'll automatically receive a text or email (your choice) letting you know that your order is at your door.
​
There's no extra charge.  We only ask that you tell your friends about your incredibly smart decision to use Swansons free Pickup & Delivery.  ​

Swansons Door Hook

 

HOW DOES IT WORK?​

• Sign up - online, over the phone, or at one of our conveniently located stores.
• Request a pickup - login or text PICKUP to (916) 999-1321.  If you request a pickup before 8am, we can pick up the same day.
• Drop your clothes in a bag and leave the bag for our driver.
• Note: After your first pickup, we’ll provide you with a BlueBag, but until then, any bag will do the trick.
• We’ll pick up your dirty clothes and leave you a Swansons door hook to slide over the top of your door. The Swansons door hook is nothing more than a sturdy wreath hook that can hold a lot of clothes.
• A few days later, we’ll return your order and hang it on the Swansons door hook we dropped off the first visit.  You'll receive a text or email (your choice) upon delivery.

 

ON-DEMAND PICKUP & DELIVERY SCHEDULE

Order by 8am and we can pick up that same day.

Pickup	Deliver
Monday	Thursday
Tuesday	Friday
Wednesday	Monday
Thursday	Tuesday
Friday	Wednesday

 

SCHEDULE A PICKUP BY TEXT

​Please note: if you are not already a customer or haven't provided us your cell phone, please be sure to sign up online before texting us.

Texting us allows our system to automatically schedule a pickup, cancel a pickup, etc.  It also gives us a chance to read your questions and concerns.  Here's a list of what happens when you text us the following key words:

• PICKUP - you'll get a text with a list of days to choose from
• UNDO - this cancels the pickup you just scheduled
• STOP - unsubscribe from our text service
• START - if you've unsubscribed from our texts, this will re-start the service

We'll send messages that you've successfully scheduled or cancelled a pickup:

• Thank you, your 'Pickup Visit' request has been successfully processed. Enter 'Undo' to reverse this action
• Thank you, your 'Pickup Visit' requests for this week have been cancelled

Depending on timing, you may receive a text letting you know that we weren't able to process your request.

• "Thank you for texting Swansons Cleaners. We review texts between 8am and 3pm M-F"  You can text PICKUP to get a new list of days to choose from.
• "We're sorry, we are no longer able to process the requested day. We will be sending another visit reminder soon"  This means that the most recent text we sent you has expired or the deadline to schedule that particular day has passed.  You can either choose another day or text PICKUP to get a new list of days to choose from.

Still have questions?